Shipping Policy
Welcome to Hudson Valley Makers Co.! 🎉 As you browse our handcrafted selection of products, here’s a comprehensive guide to our shipping policy:
-
Order Processing Time: Orders are typically handled within 3-5 business days. We're committed to delivering your items promptly!
-
Shipping Charges: Shipping costs are determined and displayed during checkout.
-
Free Shipping: Enjoy complimentary shipping on purchases over $100. Consider it our way of saying thank you for choosing us!
-
Shipment Confirmation: Once your item is shipped you will receive an email with shipment confirmation along with your tracking number(s). Allow 24 hours for you tracking number to become active.
-
International Shipping and Customs: Please note that all customs duties and taxes are the responsibility of the customer.
-
Order Damage Claims: Please contact us immediately if your order arrives damaged. Retain all packaging and items as the delivery company often requires these items to file a claim. We will help you through the claim process to ensure you receive a replacement promptly.
Help us celebrate every occasion, and be sure to subscribe to our newsletter to receive the latest news and exclusive offers! 🎁